Option 1: Cancel your subscription from your personal Pier 1 Account
Disclaimer: If you are having login issues, please skip to Option 2 and get assistance from our updated chatbot to manage your membership.
When you log in to your online Pier 1 profile and click "My Account" in the top right corner of the window, you can manage your subscriptions without having to contact an agent.
Please note: Canceling your membership cancels your rewards subscription for the following subscription period, it does not refund your purchase.
Option 2: Super easy with Polly!
If you are experiencing issues managing your Pier 1 Rewards Membership in your profile, our virtual assistant, Polly, will be able to assist you with your membership. Simply click the chat box in the bottom left-hand corner of your screen (as seen below).
Tell Polly "Cancel Rewards" and she will take it from there.
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