Kristal Almaraz

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Activity overview

Latest activity by Kristal Almaraz
  • Kristal Almaraz created an article,


    Enter the Pay Off Your Mortgage Sweepstakes here: 1 ENTRY FOR EMAIL AND 1 ENTRY FOR SMS More Entries = More Chances Of Winning! Sign Up for our Mortga...

  • Kristal Almaraz created an article,

    I am missing an item(s). What should I do if I didn't get my full order?

    Are you missing a full item? Or are you missing pieces to your item together? Either way, we have a step by step process on how to get this reported:   Missing a full item(s)? 1. Photos! Before an ...

  • Kristal Almaraz created an article,

    How can I manage my $9.99 Rewards Subscription?

    When you login to your online Pier 1 profile and click "My Account" in the top right corner of the window, you can manage your subscriptions without having to contact an agent.  If you are experie...

  • Kristal Almaraz created an article,

    The item(s) I ordered didn't work out, how can I return it?

    Gasp!   We're sorry the item(s) you ordered didn't work out for your space the way you intended. As always you can contact our Customer Experience Team with your: Order # Address your item(s) wer...

  • Kristal Almaraz created an article,

    I returned a product, how long will it take to get my refund?

    You should receive your refund in the form of Pier 1 store credit as soon as we receive our product(s) back to our warehouse. So you can pick up your décor shopping right where you left off! Please...

  • Kristal Almaraz created an article,

    What should I do if I received a damaged/defective product?

    Oh no! Did the trip get bumpy? No worries, here is how you can get this reported.  1. Photos! Before an agent can assist you, we will need to obtain CLEAR photos of the damaged products AND the pa...