Kristal Almaraz

  • Total activity 23
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Activity overview

Latest activity by Kristal Almaraz
  • Kristal Almaraz created an article,

    Shipping Information

    Shipping & Delivery Thank you for shopping with Pier 1 Imports! The Shipping Options below apply to in-stock merchandise for orders shipped within the United States. STANDARD SHIPPING 48 C...

  • Kristal Almaraz commented,

    Hi there everyone! I am so sorry this is the customer experience you have received. I can assure you that we are getting to the requests as fast as we can. Thank you all for your ongoing patience d...

  • Kristal Almaraz created an article,

    Having issues with a discount code?

    Is your discount code not working?  Gift cards and promo codes can be applied on the payment page of checkout. Simply fill your cart with your favorite items and apply your code in the designated f...

  • Kristal Almaraz created an article,

    Pier 1 Cancellation Policy

    We strive to have all orders picked, packed, and shipped as quickly as possible because we know you can't wait to receive it! With that in mind, once your order is placed, we are not able to cancel...

  • Kristal Almaraz created an article,

    Longer than usual wait times from customer support?

    This isn't how things normally run around here.    We apologize if you've experienced longer than usual wait times as our customer support team is seeing a higher number of inquiries at this time ...

  • Kristal Almaraz created an article,


    Enter the Pay Off Your Mortgage Sweepstakes here: 1 ENTRY FOR EMAIL AND 1 ENTRY FOR SMS More Entries = More Chances Of Winning! Sign Up for our Mortga...

  • Kristal Almaraz created an article,

    I am missing an item(s). What should I do if I didn't get my full order?

    Are you missing a full item? Or are you missing pieces to your item together? Either way, we have a step by step process on how to get this reported:   Missing a full item(s)? 1. Photos! Before an ...

  • Kristal Almaraz created an article,

    How can I manage my $9.99 Rewards Subscription?

    Option 1: Cancel your subscription from your personal Pier 1 Account Disclaimer: If you are having login issues, please skip to Option 2 and get assistance from our updated chatbot to manage your...

  • Kristal Almaraz created an article,

    What is the $9.99 Rewards Subscription fee?

    Our Pier 1 Rewards Program is a reoccurring $9.99 monthly charge. You may have signed up for it with your recent order. We also offer a $69 yearly subscription; that's $50 in savings already when y...

  • Kristal Almaraz created an article,

    The item(s) I ordered didn't work out, how can I return it?

    Gasp!   We're sorry the item(s) you ordered didn't work out for your space the way you intended. As always you can contact our Customer Experience Team with your: Order # Address your item(s) wer...