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  1. Pier 1
  2. FAQ

FAQ

  • Longer than usual wait times from customer support?
  • Shipping Information
  • Having issues with a discount code?
  • Pier 1 Cancellation Policy
  • I am missing an item(s). What should I do if I didn't get my full order?
  • How can I manage my $9.99 Rewards Subscription?
  • What is the $9.99 Rewards Subscription fee?
  • The item(s) I ordered didn't work out, how can I return it?
  • I returned a product, how long will it take to get my refund?
  • What should I do if I received a damaged/defective product?
  • Under New Management
  • Email Marketing Subscription
  • Returns & Exchanges
  • Payment FAQs
  • Order FAQs
Pier 1